Sven Jansen

Community concierge bot

Telegram bot for a 12k-member crypto community: FAQ answering, moderation, daily digest of pinned messages.

Moderator workload down 70%; community sentiment up.
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Problem

A 12k-member Telegram crypto community grew faster than moderation could keep up. Same questions every hour, scam links, low-quality posts overwhelmed 3 volunteer mods.

Channels

  • Telegram (groups + DMs)

Sample turn

UserWhen does staking unlock again?
AgentStaking unlock windows happen monthly — next one is Nov 21. Full schedule pinned here: [link]

What I built

  • Auto-FAQ — answers common questions inline with linked sources
  • Scam-link detection via heuristic + Claude classification
  • Daily digest of pinned messages and AMA recaps
  • Mod-only commands to ban, warn, or pin without leaving Telegram

Limits

  • No price predictions or financial advice — explicitly refused
  • Cross-language replies — works in EN + RU only
Community concierge bot

AI tools used

  • Claude
  • n8n
  • Supabase