Yulia Sokolova
@yulia.sokolovaTallinn, EE
AI stack
- Claude
- Anthropic API
- n8n
Can do
- Build AI agents
- AI-assisted customer support
- Community moderation with AI
Cases
Community concierge bot
Telegram bot for a 12k-member crypto community: FAQ answering, moderation, daily digest of pinned messages.
Moderator workload down 70%; community sentiment up.
Clauden8nSupabase
WhatsApp customer support for e-commerce
WhatsApp bot integrated with Shopify — order status, returns, recommendations. Hands off to humans when needed.
52% of customer messages resolved by bot alone.
ClaudeAnthropic APIn8n
