Community Guidelines & Safety

Spruvly is a neutral platform — we don't enter into agreements between users (see Terms §1). But we run the place, and we set rules for what may live here. Breaking these rules gets your content removed and may get your account suspended or terminated, without refund.

1. What is allowed

1.1. Honest descriptions of work you actually shipped — code, agents, automations, designs, audio, video, documents — under your real or stably-used identity.

1.2. Project ideas you genuinely intend to build, at any depth (whisper / sketch / full).

1.3. Briefs from companies for real work with budget honestly stated (or honestly marked "TBD").

1.4. Public endorsements with substantive reasoning — why this builder, why this project.

1.5. Public criticism that is specific, fair, and signed.

2. What is banned

2.1. Identity fraud. Don't impersonate other people, agencies, or brands. Don't buy or sell Spruvly accounts.

2.2. Misrepresentation of work. Don't claim work you didn't do, exaggerate your role, or pass off AI output as original human work without disclosure.

2.3. Scams and unsafe offers. Pyramid schemes, unlicensed financial advice, unlicensed legal/medical advice, gambling, weapons, controlled substances, malware, sanctions evasion, hacked-data sales, fake credentials.

2.4. Illegal AI. Deepfake content of real people (especially political), CSAM (zero tolerance, immediate ban + reporting to authorities), AI for harassment.

2.5. Hate, harassment, threats. No content targeting a person or group with hate, slurs, or threats. No sexually explicit content. No content glorifying violence.

2.6. Spam. No bulk-DM solicitation, no repetitive postings, no engagement-farming, no fake endorsements.

2.7. Platform manipulation. Multi-accounting to inflate metrics, fake endorsements, fake pledges, fake proposals to crowd out genuine ones, scraping outside published rate limits.

2.8. Fee circumvention. Don't use the Platform to connect, then take the transaction off-platform with the intent to avoid fees we are entitled to.

2.9. Privacy violations. No doxxing. No sharing of private communication without consent. No collection of contact information for unsolicited outreach.

2.10. IP violations. Don't post code, text, images, or video you don't have the right to share.

3. How we moderate

3.1. Pre-publication moderation applies to endorsements (every endorsement goes through admin review before becoming public) and to projects in the pending state. Projects in draft are private to the founder.

3.2. Post-publication moderation applies to comments, cases, profiles, briefs, and proposals — we review based on reports and our own monitoring.

3.3. Decisions. Outcomes range from approve (the content stays) to hide (the content becomes inaccessible) to delete (the content is permanently removed) to account suspension (you cannot log in) to account termination (we close your account and refuse future service).

3.4. Severity-weighted response. First-time minor violations may get a warning or content removal. Severe or repeated violations get suspension. Deliberate fraud, CSAM, impersonation, or threats get immediate termination and may be reported to authorities.

3.5. No refunds. Suspension or termination for rule violations does not entitle you to a refund of any fees already paid.

4. How to report

Email: [email protected]

Include:

— the URL of the content or the handle of the user
— a short description of the issue and which rule (above) applies
— if possible, screenshots
— your contact (we may ask for clarification)

We acknowledge reports within 72 hours and act on substantive reports within 7 days. Severe reports (CSAM, immediate threats, active fraud) are acted on within 24 hours.

5. DSA transparency

Per Regulation (EU) 2022/2065 (Digital Services Act): our moderation operates under these published rules; our single point of contact for DSA matters is [email protected]. We endeavour to publish periodic transparency reports.

6. Appeals

If you believe a moderation decision was wrong, reply to the notification email with your reasoning. A different reviewer will re-examine the case. The re-review decision is final within Spruvly; you retain all legal rights under applicable law (including the right to lodge a complaint with the Estonian Consumer Protection and Technical Regulatory Authority or seek court remedy per Terms §13).

7. Limitations

We don't mediate disputes between users about deliverables, payment, IP, equity, attribution, or anything else relating to the underlying transaction. We don't verify identity claims. We don't inspect off-platform agreements. See Terms §1.4 and §6.

8. Contact

Safety: [email protected]
DSA: [email protected]
Legal: [email protected]